Ordering FAQ
We are always happy to ship chocolates as gifts or to you directly. If you have included a gift message in your order a printed card is placed inside the box with your gift message, as typed during checkout, in the “Gift Message” option.
No receipt is ever included in the box.
After placing your order you will receive a receipt email with tracking information.
Orders placed online will be fulfilled within 2-3 days and sometimes sooner. Occasionally the weather in Maine prevents orders from shipping immediatly but we make every effort to ship your chocolate order so it arrives fresh.
All packages are shipped USPS Priority Mail. Most arrive in 2-4 days. Packages traveling to the west coast from Maine can take longer.
Shipping fragile chocolate is only available during the cooler months- typically mid-November through April.
Should you be unhappy with your order or it has been lost during shipping, we ask you contact Lynn. In most cases a full refund will be issued. The postal service has occasionally lost packages, especially during the busy holiday season. In that event we will reship a replacement or refund your purchase.
I want everyone to be happy with their purchase from Wright Chocolate House!
Lynn Wright, owner 207-239-2075 or lynn@wrightchocolatehouse.com
